About Photogenic
Creating engaging and unique souvenir photography solutions that enhance the Guest experience is at the core of what Photogenic has done for the leisure, hospitality and attractions industries since 2001.
In partnership with popular landmarks, museums, zoos, aquariums, attractions, cruise lines and hotel destinations across North America, Photogenic is known throughout the industry as the top imaging service provider for specialized venues; optimizing revenues, social media marketing and Guest satisfaction through their focus on the 3 cornerstones of a Perfect Photography Solution: Guest Service/Experience, Innovative and Effective Technology, Best in Class Content/IP.
Through a team of industry experts, Photogenic designs solutions and photography opportunities that are specific for your Guests and workflow. The company reinvests in its operations and requires local Regional Support at a ratio that allows for personal service. Photogenic provides top of the line products to Guests through the use of advanced technology, proper employee training, paying a fair wage for employees across the country and implementing enhancements to the Guest Journey pre, during, and post-visit.
Delivering a custom and personal approach, the highest revenues, top Guest Service Scores and a flawless experience every time is the reason why Photogenic has the Longest Average Partnership life in the industry!
Who is Photogenic? Click on an image below to learn more.
Photogenic is the #1 Imaging Provider for Specialized Attractions in the US. Founded in 2001 by Steve Craig, Photogenic quickly established themselves as a Leader in the Retail Imaging Industry through a devotion to creating Guest-centric environments in a variety of venues ranging from museums and aquariums to observation decks and cruise lines. By focusing on creating truly unique and customized solutions, Photogenic continues to exceed partner expectations, which is why they average a 27% increase in revenues over prior providers when taking over an operation and have the longest average partnership length in the industry.
No other company in the industry has invested more in driving your social media presence and reach or is helping you understand your Guests’ social media activities better than Photogenic. Photogenic’s proprietary ePostcard and Digital Imaging software not only delivers unique video and imaging content to your Guests in a matter of seconds but collects important contact data and expands your reach from only Guests who purchase digital photography products to ALL Guests!
Image is Everything! Photogenic offers a multitude of innovative capture options including auto-capture, roaming, entrance photography, professional set photography, chromakey/background replacement technology, and so much more. All equipment is state-of-the-art and all associates are given the sophisticated and proprietary tools and training needed to deliver an image perfectly composed, perfectly exposed and in the background of the Guests’ choosing.
No two venues are alike. If you want an effective imaging solution for your Guests it has to be customized to your needs. Photogenic uses its 20 years of experience servicing a wide variety of different venue types to formulate a best-fit approach. By studying your vision, your venue, the throughput, workflow, Guest journey, Guest demographics, etc., the company can devise an operational and technical strategy that best suits you and your Guests’ needs. This customized approach to imaging is what leads to the Best Service Scores and Revenue Generation in the Industry.
In today’s market Photogenic engages with Guests of all ages and with various levels of personal technology skills. So, how do you develop a sales process to fit the needs of all Guests? Simple, deliver images in multiple channels and give the consumer the purchase path that they want to engage with. Photogenic’s sales systems allow Guests to purchase photos pre-visit, onsite and post-visit. Photogenic has technology that allows for viewing and purchase within seconds of capture, directly on Guests’ mobile devices via mobile web, or onsite on monitors, kiosks or already printed. If your Guest has a preference on how they want to view/purchase their images, Photogenic has them covered.
Since its acquisition of Cherry Hill Programs in December 2015, Keystone Capital has provided the resources needed to nearly triple the business from 330 Mall locations to over 800 in less than 5 years. With the 2019 acquisition of Photogenic to round out the Cherry Hill portfolio, there has never been a stronger combination of experience and resources in the industry. It is with the backing of Keystone Capital and their focus on long-term strategic investment that Photogenic can fund your project today and is designing systems and processes set to revolutionize the imaging industry of tomorrow.
Photogenic’s power is enhanced by their parent company, Cherry Hill Programs. Cherry Hill Programs is the industry-leader in experiential photography, operating holiday experiences in over 800 venues across the U.S., Canada and Puerto Rico during the Christmas and Easter seasons. In partnership with popular landmarks, signature shopping and hotel destinations across North America, Cherry Hill Programs delivers millions of magical experiences annually with iconic backdrops and cityscapes as well as authentic Santas and Easter Bunnies for the young and young-at-heart.
With an average corporate tenure of over 15 years, strategically dispersed across the United States, you have never met such a knowledgeable, devoted and effective management team. Photogenic pays fair wages at all levels, gives employees the training and tools they need to succeed, offers benefits and bonus structures above the industry norm, maintains a work/life balance that is sustainable and most importantly treats everyone as a member of the family. As a partner, you will receive the 1:1 attention you deserve. The company invests in staff and maintains an account to Regional Manager and Technician ratio that ensures your top productivity and complete satisfaction.
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